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Forums Community Bugs & Other Issues PC Hard Crash and soft lock

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This topic contains 1 reply, has 2 voices, and was last updated by  RUNE Mitch May 26, 2020.

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  • #12262

    So I picked the game up last night after seeing the Lazarus update. I have an ultra wide asus display 21:9 3440×1440, It’s clear the game doesn’t support this resolution or aspect ratio even remotely as I had to set it to 2560×1440 resolution so I could even see my characters head in the customization screen. The first lockup I assumed was because I remapped the quest log to J when J is already mapped to something, the second I hit the J key my game froze and I couldn’t even close it or bring up task manager eventually it finally closed down and I could use my PC again. The second was a hard crash which happened after running around clearing mobs for a few minutes. Nothing I did as far as I could tell triggered it I was just running around fighting enemies and clearing resource nodes for about 20 minutes I hadn’t ventured far from the starter area when the game froze my entire PC with a deep audio whine playing until I had to hard reset the PC as it was unresponsive.
    GPU: NVidia RTX 2080 TI
    CPU: Intel Core i5-6600K @ 3.5GHz
    RAM: ADATA XPG Z1 8GBx2
    OS: Windows 10 64 bit
    Build Number is: 1.1.14285

    Crash log should be here: https://drive.google.com/open?id=1rEwuR1d4gNDKS44jFhHDPxe9jq0EphaI

  • #12273

    Hi Flintlock,

    I’m sorry to hear that you had this experience. We just put out an update today that should resolve these issues. I hope you’ll give RUNE II another try!

    • #12318

      Thanks Mitch!

      This seemed to fix my issues as far as I can tell.

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