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Forums Community Bugs & Other Issues Mouse – Can't move left, right or up or down. No mouselook.

This topic contains 5 replies, has 4 voices, and was last updated by  Ragnarok32281 June 4, 2020.

  • Author
    Posts
  • #12338

    Mouse – Can’t move left, right or up or down. No mouselook.
    Left and right mouse click function.

    What information can I provide so we can figure out how to fix this?

  • #12354

    I have the same issue. I can rotate the model when creating a character but once the game starts, I can’t rotate the screen.

  • #12356

    I’m having the same issue.

  • #12357

    Can you please provide this information?

    • Build number:
    • Detailed description of bug:
    • Can you reproduce this?
    • If reproducible, what steps did you take to reproduce this?
    • What were you doing before it happened?
    • About how long was your current play session?
    • Screenshot or Video of the issue?

    System specs
    • Operating System:
    • CPU:
    • GPU:
    • RAM:
    • Mouse:
    • Keyboard:

    The build number can be found on the main menu screen in the lower right corner.

    Additionally if you have any media such as a screenshot, video, or GIF that shows the issue, please attach it within your post.

    For media, good hosting websites are…

    Screenshots: Imgur
    GIFs: Giphy
    Videos: YouTube or Vimeo

  • #12360

    • Build number: 1.1.14691
    • Detailed description of bug: Can seem to do everything in the game but look up/down/left/right with my mouse.
    • Can you reproduce this? Yes
    • If reproducible, what steps did you take to reproduce this? Happens every time I play the game.
    • What were you doing before it happened? Downloading the game or verifying the files of the game.
    • About how long was your current play session? About 5 sessions, 3 – 5 minutes each.
    • Screenshot or Video of the issue? Hard to screen shot not being able to turn.

    System specs
    • Operating System: Windows 10 Prod 64bit – Version 1909
    • CPU: Intel Core I5 9600K
    • GPU: NVIDIA RTX 2070
    • RAM: 32gb
    • Mouse: Logitech 9600 Gaming Mouse
    • Keyboard: Razor Blackwidow Ultimate

    I’ve uninstalled and reinstalled the game, verified the files in Epic, rebooted, and verified that I have the latest mouse and keyboard drivers installed.

  • #12361

    Build number: 1.1.14691
    • Detailed description of bug: Everything seem to work except rotating with the mouse (looking up, down and sideways).
    • Can you reproduce this? Yes.
    • If reproducible, what steps did you take to reproduce this? The problem starts as soon as I start the game.
    • What were you doing before it happened? Downloaded & installed it and created a character.
    • About how long was your current play session? As soon as I start the gameplay the issue occurs.

    System specs
    • Operating System: Windows 10 Home 64bit
    • CPU: Intel Core i7-4770K
    • GPU: NVIDIA RTX 2070
    • RAM: 16384MB
    • Mouse: Not sure, but a Plexigear optical is what it says on the mouse
    • Keyboard: Microsoft Wired keyboard 600

  • #12374

    It sounds like your local appdata folder may have some corrupt data in it preventing your mouse from moving correctly.

    Can you please delete the RUNE folder located in C:\Users\\AppData\Local, verify RUNE II from within the Epic Games Launcher, and then try again?

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