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Forums Community Bugs & Other Issues CreateDXGIFactory2 error msg

This topic contains 2 replies, has 2 voices, and was last updated by  Husk September 16, 2020.

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  • #26080

    Hi all,

    after the recent update from 9.9.2020. I believe it is the 1.2 update, the game won’t start, just shows the following error:
    “The Procedure entry point CreateDXGIFactory2 could not be located in the dynamic link library dxgi.dll.”

    This happens 1-2 seconds after I click to run Rune II from Epic games launcher. I can just click OK, the game does not start after that.

    I believe it has something to do with the fact I am on Win 7. But up until this update I was always able to run Rune II.

    Any help would be much appreciated. Thx.

  • #26083

    Hi Husk,

    Windows 7 is not officially supported in RUNE II. Here are some troubleshooting steps you can try:

    1) Verify RUNE II in the Epic Games Launcher
    2) Uninstall / Reinstall RUNE II
    3) Check for Windows Updates
    4) Check for any driver updates (usually graphic drivers)

    NOTE: After a quick google, this problem is usually in relation to SweetFX. RUNE II does not officially support SweetFX and we make no claims of SweetFX’s compatibility with RUNE II.

    • #26090

      Hi Mitch,
      thank you for your response. I don’t use SweetFX nor Reshade. I will try the steps you mentioned. Let’s see if it helps. Thx!

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